- Credit notes will be considered if the purchased equipment is returned to us within 7 (seven) working days after invoice. Returned goods must be in correct and undamaged packaging. We may refuse to give credit on products that have been opened, used, installed, damaged or not in original, undamaged packaging.
- No credit notes or refunds will be issued after 7 (seven) working days.
- Defective or faulty goods may be returned within 7 (seven) working days for a replacement, thereafter goods, if under warranty, will be sent to the official supplier for warranty repair.
- Goods found to be unsuitable for a particular purpose communicated to us when the transaction was entered into may be returned for a full refund within 7 (seven) working days after invoice in original and undamaged packaging.